Ellen Kerr
Ellen leads Reconnect Learning's overall strategy, safeguarding culture, education provision and quality expectations.
About Reconnect Learning
Alternative Provision Built Around the Young Person
Reconnect Learning provides personalised alternative provision, home tuition, EBSNA support, SEND-informed education, mentoring and reintegration for children and young people who need a different route back into learning.
Relationship-Led Provision
Reconnect. Rebuild. Achieve.
Experience
25+ Years Combined
Experience working with children and young people across education and learner support.
Approach
Relationship-Led
Trust and consistency create the foundation for engagement and learning.
Safety
Safeguarding-Led
Safeguarding, safer recruitment and professional accountability underpin delivery.
Impact
Outcome-Focused
Attendance, engagement, confidence and learning progress are monitored.
Why Reconnect Learning Exists
Educational disengagement is rarely just about learning
Children and young people may struggle to access education because of EBSNA, SEND, SEMH needs, anxiety, persistent absence, exclusion risk, disrupted education or difficult previous experiences of school.
Reconnect Learning looks beyond attendance figures and behaviour. We work to understand what is creating the barrier and build a practical pathway that supports engagement, learning, confidence and future progression.
What has made education feel inaccessible —
and what will help this young person reconnect?
Our Purpose
Education designed around the individual learner
Our Mission
To reconnect young people with education, confidence and opportunity through personalised programmes that strengthen engagement, resilience and future readiness.
Our Vision
Every young person should have access to education that recognises their needs, builds on their strengths and creates a realistic route towards achievement.
Our Values
Relationships first. Every learner matters. Safety and trust. Honest communication. Meaningful progress. Positive futures.
Experienced Practice
More than 25 years of combined experience supporting young people
Reconnect Learning is a newly established organisation, but our leadership team brings more than 25 years of combined experience working with children and young people across education, alternative provision, safeguarding, SEND, learner engagement, Functional Skills, GCSE support, attendance and reintegration.
That experience has shaped how Reconnect Learning operates from the outset — combining experienced practice with clear systems for referral, safer recruitment, risk assessment, tutor matching, safeguarding, delivery, reporting, quality assurance and review.
25+
Years of combined team experience working with children and young people across education, safeguarding and learner support.
Alternative provision & learner engagement
SEND, safeguarding & pastoral support
GCSE & Functional Skills education
Attendance, reintegration & progression
Leadership & Accountability
Meet the people responsible for Reconnect Learning
Reconnect Learning is led by a three-director team with clear responsibility for safeguarding, partnerships, learner engagement, operations, finance and recruitment.
Claire Spicer
Claire leads relationships with families, professionals and partners, with a focus on learner engagement and coordinated support.
Jack Wilson
Jack oversees operational systems, financial controls, recruitment processes and the safe mobilisation of provision.
Why This Matters Personally
Education can be re-entered at any stage
Reconnect Learning was shaped by lived and professional experience of educational disruption, exclusion, undiagnosed needs and returning to learning later in life.
That experience informs a simple principle: a difficult start does not have to define a young person's future. With the right relationship, structure and opportunity, meaningful progress remains possible.
Our commitment
We will be honest about what we can provide, keep safeguarding central, communicate clearly with families and commissioners, and focus on support that is realistic, measurable and meaningful.
Our Flagship Reintegration Programme
Reconnect 12™
Reconnect 12™ is a structured 12-week re-engagement and reintegration programme for young people experiencing persistent absence, EBSNA, exclusion risk, SEND, SEMH barriers or disrupted education.
Weeks 1–4
Reconnect
Build trust, understand barriers, establish a baseline and agree the personalised support plan.
Weeks 5–8
Rebuild
Develop routine, confidence, emotional readiness, engagement and learning behaviours.
Weeks 9–12
Achieve
Prepare for reintegration, transition or another agreed positive destination.
Safeguarding & Quality
Clear systems support safe and accountable delivery
01
Safer Recruitment
Identity, right-to-work, qualification, reference and enhanced DBS checks support safer recruitment and deployment.
02
Risk Assessment
Learner, venue, delivery and safeguarding risks are considered before provision starts and reviewed when circumstances change.
03
Progress Monitoring
Attendance, engagement, confidence, learning and intended outcomes are reviewed through regular reporting.
04
Professional Oversight
Delivery is supported through induction, communication, supervision, quality checks and clear escalation routes.
05
Learner & Parent Voice
Learner and parent or carer feedback informs support planning, review and future provision.
06
Transition Planning
Support is designed with the learner's intended next step in mind, including reintegration, training or qualifications.
Who We Work With
Coordinated support around the young person
Schools & Academies
Local Authorities
Virtual Schools
Care Providers
Families & Professionals
Frequently Asked Questions
About Reconnect Learning
What is Reconnect Learning?
Reconnect Learning is an alternative provision and personalised education provider offering home tuition, EBSNA support, SEND-informed provision, mentoring and reintegration programmes.
How experienced is the Reconnect Learning team?
Reconnect Learning is a newly established organisation, while our leadership team brings more than 25 years of combined experience working with children and young people across education, safeguarding, SEND, alternative provision, learner engagement and progression.
Who can make a referral?
Schools, local authorities, Virtual Schools, care providers, professionals, parents and carers can contact us to discuss a learner's needs.
Which learners do you support?
We support children and young people experiencing barriers including EBSNA, persistent absence, SEND, EHCP needs, SEMH needs, exclusion risk and disrupted education.
How is progress monitored?
We agree intended outcomes and monitor attendance, engagement, confidence, learning and preparation for the learner's next step.
How is safeguarding managed?
Reconnect Learning has named safeguarding leadership supported by safeguarding, safer recruitment, risk assessment and escalation procedures.
What is Reconnect 12™?
Reconnect 12™ is our structured 12-week reintegration and re-engagement programme focused on trust, confidence, attendance, engagement and transition planning.