SEND SUPPORT FOR PARENTS & CARERS

SEND Support That Helps Your Child Feel Understood and Able to Learn

If your child has SEND, an EHCP or additional needs, you may already know that the way education is delivered can make an enormous difference to whether they can participate.

Reconnect Learning provides personalised education that can adapt around communication, learning, sensory, attention, emotional and physical needs while supporting meaningful progress and future outcomes.

YOU MAY BE LOOKING FOR SUPPORT BECAUSE

Your child's current education may not be working well

Your child has SEND or an EHCP
They are waiting for assessment or placement
Mainstream education feels overwhelming
Anxiety or EBSNA is affecting attendance
They have lost confidence in learning
They need education delivered in a more flexible way
Approach Child-Centred
Teaching Personalised
Needs SEND-Aware
Voice Learner-Focused
Safety Safeguarding-Led

EVERY CHILD LEARNS DIFFERENTLY

Support should adapt to the child — not force the child to fit the support

Some children need more processing time, a quieter environment, clearer language, movement breaks, shorter tasks, predictable routines or a different way to show what they know.

The important question is not simply whether your child can complete the work. It is what needs to change so they can access learning more successfully.

OUR SEND PRINCIPLE

We look at the whole learner — their strengths, interests, communication, regulation, confidence, learning profile and what helps them participate.

SEND & ADDITIONAL NEEDS

Children may need support across different and overlapping areas

Autism

Predictable, structured and communication-aware education shaped around your child's individual profile.

ADHD

Support with attention, motivation, organisation, movement, regulation and manageable learning demands.

SEMH

Relationship-led education where emotional wellbeing or mental-health needs affect access to learning.

Speech, Language & Communication

Clearer language, additional processing time and adapted communication informed by available advice.

Dyslexia & Literacy Needs

Structured support with reading, writing, spelling, processing and confidence.

Cognition & Learning

Adapted pace, repetition, scaffolding and carefully broken-down learning.

Sensory & Physical Needs

Education adapted around sensory presentation, fatigue, physical access and individual requirements.

EBSNA & Anxiety

Lower-pressure education where emotional barriers affect school attendance or participation.

Multiple or Complex Needs

Personalised support where communication, learning, regulation, wellbeing and access needs overlap.

UNDERSTANDING SEND

SEND can affect more than one part of education

A child may have needs across several areas at the same time. Understanding how they interact can help explain why some environments or approaches work better than others.

Communication & Interaction

Understanding language, expressing needs, social communication, interaction and self-advocacy.

Cognition & Learning

Memory, processing, literacy, numeracy, curriculum access and independent learning.

Social, Emotional & Mental Health

Confidence, emotional regulation, relationships, engagement and readiness to learn.

Sensory & Physical

Sensory regulation, environmental access, fatigue and physical participation.

WHAT SUPPORT MAY LOOK LIKE

Personalised education can be built around your child's current needs

Home Learning

Home Tuition

Personalised teaching in an agreed home setting where home-based learning is suitable.

Home Tuition →
Remote

Online Learning

Live structured tuition where remote education is currently easier to access.

Online Learning →
Education

Alternative Provision

A more personalised education pathway outside all or part of a usual school timetable.

Alternative Provision →
Attendance

EBSNA Support

Support where anxiety or emotional distress is affecting school attendance.

EBSNA Support →
Qualifications

Functional Skills

Recognised English and Maths pathways for learners where Functional Skills are appropriate.

Functional Skills →
Qualifications

GCSE Support

Personalised GCSE tuition where a GCSE pathway remains suitable.

GCSE Support →
Wellbeing

Mental Health & Wellbeing

Education-focused support around confidence, emotional literacy and readiness to learn.

Wellbeing Support →
Mentoring

Mentoring & Careers

Trusted-adult support around confidence, aspirations and future planning.

Mentoring & Careers →
Independence

Life Skills

Practical learning around organisation, communication, money and independence.

Life Skills →

IF YOUR CHILD HAS AN EHCP

An EHCP can help explain needs, provision and intended outcomes

How an EHCP May Inform Support

Where your child's EHCP is relevant to the support being provided, identified needs, outcomes and professional recommendations can help inform teaching, adjustments and progress reporting.

Reconnect Learning can provide evidence relating to the education and support it has delivered.

Support May Contribute To

Communication and self-advocacy
Cognition and learning
Emotional regulation and wellbeing
Attendance and engagement
Independence and daily living skills
Preparation for adulthood
Transition and future pathways

LOOKING AT THE WHOLE CHILD

Academic needs are only part of the picture

A child may have the ability to learn but still struggle because communication, anxiety, sensory needs, attention or confidence are getting in the way.

Strengths and interests
Communication preferences
Sensory and regulation needs
Current attainment
Confidence and trusted relationships
Future education and life goals

ADJUSTING HOW LEARNING HAPPENS

Small changes can make learning more accessible

Personalisation may involve changing the pace, language, structure, environment or type of activity rather than changing the child's potential.

Shorter manageable tasks
Extra processing time
Clear predictable routines
Movement or sensory breaks
Visual or practical learning
Reduced pressure while trust develops

SEND, ANXIETY & SCHOOL ATTENDANCE

SEND and school anxiety can overlap

For some children, sensory overload, communication difficulties, social demands, academic pressure or unmet needs can contribute to growing anxiety around school.

Where attendance is becoming difficult, understanding the interaction between SEND and emotional distress can help identify a more manageable route back into learning.

Read About EBSNA Support →

A child may struggle with:

Busy or noisy environments
Transitions and unpredictable change
Social communication demands
Fear of getting work wrong
Sensory overload
Keeping up with classroom pace
Masking needs for long periods

WHAT PROGRESS MAY LOOK LIKE

Progress should be measured from your child's starting point

Joining a Session

Feeling safe enough to meet a tutor and remain engaged for longer.

Communicating Needs

Greater confidence expressing preferences, difficulties or support needs.

Trying Learning

Becoming more willing to attempt tasks or revisit areas previously associated with difficulty.

Building Routine

More consistency around attendance, preparation and participation.

Academic Development

Progress from individual starting points across agreed learning priorities.

Greater Independence

Developing organisation, communication, decision-making and practical skills.

Improved Confidence

Beginning to see themselves as capable of learning and making progress.

Positive Next Step

Progress towards school, another setting, college, training or a personalised pathway.

HOW SEND SUPPORT MAY BE ARRANGED

Different children access provision through different routes

School

School-Arranged Support

A school may arrange additional tuition, alternative provision, SEND intervention or reintegration support around the learner's needs.

Local Authority

Local Authority Provision

A local authority may arrange education or SEND-related provision depending on the child's circumstances, EHCP and statutory position.

Family

Parent-Enquired Support

Parents can contact Reconnect Learning to understand available services and discuss what may be appropriate.

GETTING STARTED

From understanding need to a suitable support plan

1

Understand

What is your child currently finding difficult?

2

Gather

Relevant plans, reports and current information.

3

Explore

Consider what type of support may be suitable.

4

Plan

Agree how provision will work safely.

5

Review

Look at what is helping and what comes next.

WHAT FAMILIES CAN EXPECT

Clear, respectful and professional support

Honest Communication

Clear information about what Reconnect Learning can provide and what sits outside our role.

Personalised Planning

Provision shaped around your child's needs, starting point and agreed outcomes.

Reasonable Adjustments

Relevant adjustments considered around communication, pace, access and participation.

Learner Voice

Your child's views can help us understand what is helping and what feels difficult.

Progress Updates

Updates and reporting follow the agreed arrangements for the provision.

Review & Next Steps

Progress can be reviewed to consider continuation, transition or another pathway.

SAFEGUARDING & PROFESSIONAL STANDARDS

Your child's welfare comes first

Safeguarding

Reconnect Learning has designated safeguarding leadership and clear reporting routes.

Safeguarding →

Safer Recruitment

Staff are subject to appropriate checks, references, identity verification and induction.

Policies & Compliance →

Risk Assessment

Relevant learner, home, online, activity and lone-working risks are considered where applicable.

Professional Boundaries

Staff work within clear expectations around conduct, communication and learner relationships.

Attendance

Attendance and missed sessions are recorded through the agreed arrangements.

Policies & Compliance

Families can view Reconnect Learning's key policies and compliance information online.

View Policies →

Important information about SEND and EHCP responsibilities

Reconnect Learning provides education and alternative provision. We do not diagnose SEND, autism, ADHD, mental-health conditions or other medical conditions.

Reconnect Learning can use relevant EHCP outcomes and professional advice to inform educational delivery, but we do not make statutory decisions about EHCP assessment, issue, amendment, maintenance, placement or funding.

Clinical therapy, health provision and social-care assessment remain the responsibility of appropriately qualified services and statutory bodies unless a separate specialist service has expressly been agreed.

Contacting Reconnect Learning does not automatically confirm that provision is available, approved or funded. Any package must be suitable, safely planned and formally agreed before it begins.

SEND SUPPORT FOR PARENTS FAQs

Questions parents and carers often ask

Does my child need an EHCP to receive SEND support?

Not necessarily. Different forms of support have different requirements, and not every learner receiving personalised education has an EHCP.

Can I contact Reconnect Learning directly?

Yes. Parents and carers can contact Reconnect Learning to understand available services and discuss their child's current situation.

Can support begin while my child is waiting for assessment?

Potentially, where suitable provision is agreed and enough information is available to plan safely and appropriately.

Can support take place at home?

Yes, where home tuition is suitable, safely planned and agreed through the relevant route.

Can my child learn online?

Yes, where live online learning is suitable for their needs, access and engagement.

Can you support outcomes in my child's EHCP?

Relevant educational outcomes can inform targets, teaching and reporting within the scope of the support being provided.

Can Reconnect Learning attend an annual review?

Where appropriate and agreed within the provision, Reconnect Learning may provide relevant educational evidence or contribute to review.

Can SEND support include GCSEs or Functional Skills?

Yes, where the learner's level, pathway and subject requirements are appropriate and suitable staff are available.

Does Reconnect Learning arrange exam entry?

Not automatically. Examination entry, access arrangements and approved-centre services must be confirmed separately.

Can SEND and EBSNA happen together?

Yes. Some children experience school-related anxiety alongside autism, ADHD, sensory, communication or other additional needs.

Can you diagnose autism, ADHD or SEND?

No. Reconnect Learning is an education provider and does not provide medical or diagnostic assessment.

Can you work with recommendations from therapists?

Relevant recommendations supplied by appropriately qualified professionals can help inform educational adjustments and teaching.

Who pays for SEND support?

This depends on the child's circumstances and how support is arranged. Schools, local authorities and families may access services through different routes.

Does contacting Reconnect Learning guarantee provision?

No. Support remains subject to suitability, safeguarding, risk, staffing, availability and the relevant funding or commissioning arrangements.