Ellen Kerr
Managing Director & Designated Safeguarding Lead
📞 Call us: 01708 918728 | 📧 info@reconnectlearning.co.uk | Referrals Welcome
REPORT A SAFEGUARDING CONCERN
If you are worried about the safety, wellbeing or welfare of a child or young person connected with Reconnect Learning, report the concern promptly.
You do not need proof that harm has occurred before raising a genuine safeguarding concern.
If you believe a child is in immediate danger, at risk of significant harm or requires urgent protection, contact the emergency services immediately.
Do not wait for Reconnect Learning to respond before taking urgent action where immediate protection is required.
SPEAK UP
You do not need to be certain that harm has occurred before raising a concern. If something feels wrong, a child appears unsafe or you are worried about adult conduct or safeguarding practice, the information should be shared.
Reconnect Learning takes safeguarding, welfare, adult-conduct and whistleblowing concerns seriously. Relevant concerns are recorded, reviewed and considered through safeguarding procedures.
It is better to share a genuine safeguarding concern early than to stay silent because you are not completely certain.
SAFEGUARDING LEADERSHIP
Concerns connected with Reconnect Learning should be shared with the Designated Safeguarding Lead or Deputy Designated Safeguarding Lead.
Managing Director & Designated Safeguarding Lead
Deputy Designated Safeguarding Lead
WHAT CAN BE REPORTED?
Concerns do not need to fit neatly into one category. Share the information you have so that the safeguarding team can consider the appropriate route.
HOW TO REPORT
Provide the child or young person's name and information needed to identify them safely.
Describe what you saw, heard, were told or became worried about.
Share when and where the incident, disclosure or concern occurred.
Explain whether the child may be in immediate danger or requires urgent protection.
Tell us whether emergency services, school staff or another agency have already been contacted.
Provide your details where appropriate so the safeguarding team can clarify information.
DIFFERENT SAFEGUARDING ROUTES
Report the concern to the safeguarding team. The DSL will consider whether another professional or statutory agency needs to be involved.
Report promptly and do not investigate. The matter may need to follow the appropriate allegations procedure.
Share behaviour that may not meet an allegation threshold but appears inconsistent with professional standards or expected boundaries.
Concerns about radicalisation, extremist influence, coercion or harmful online content should be shared through safeguarding procedures.
Unsafe practice, poor safeguarding culture, failure to follow procedures or concerns not being managed appropriately can be raised.
Where a matter is not a safeguarding concern it may be managed through the complaints process. Safeguarding concerns should not be delayed by a complaint route.
LOW-LEVEL CONCERNS
A concern about an adult does not need to appear serious enough to amount to an allegation before it can be raised.
ALLEGATIONS
Where information suggests an adult working with children may have behaved in a way that presents a safeguarding concern, the matter should be reported without delay.
Do not confront the person concerned or attempt to conduct your own investigation.
WHISTLEBLOWING
Reconnect Learning encourages openness, accountability and professional challenge where somebody believes safeguarding practice may be unsafe or a concern is not being handled appropriately.
Failure to follow safeguarding procedures, unsafe professional practice, concerns about adults working with children, poor organisational culture, concealment of concerns or repeated failure to act.
Staff, tutors, parents, carers and professionals should raise concerns where they believe unsafe safeguarding practice is occurring or has not been appropriately addressed.
WHAT HAPPENS NEXT?
Safeguarding information is received and identified.
Relevant factual information and actions are recorded.
Immediate safety and context are considered.
Relevant professional or external action is considered.
Actions and ongoing safeguarding needs are reviewed.
CONFIDENTIALITY
Relevant safeguarding information is handled appropriately and shared with people or agencies where necessary to protect a child or manage a concern.
Absolute confidentiality cannot be promised where a child may be at risk or where safeguarding or legal responsibilities require information sharing.
ANONYMOUS CONCERNS
Anonymous concerns can be shared, although it may be more difficult to clarify information where the person reporting cannot be contacted.
Where possible, provide enough factual information to identify the concern and any immediate safeguarding risk.
RELATED SAFEGUARDING INFORMATION
Return to the main Reconnect Learning safeguarding section.
Safeguarding →Read about online safeguarding, grooming, digital harm and professional online practice.
Online Safety →Read about radicalisation, extremist influence, online radicalisation and safeguarding escalation.
Prevent Duty →Listen, remain calm, record factual information and report promptly.
Do not repeatedly question a child, confront the person involved or attempt to gather evidence beyond what is necessary for immediate safety.
The welfare of the child remains the priority. The safeguarding lead will consider what further action, advice, information sharing or external referral may be appropriate.
REPORT A CONCERN FAQs
No. You should share a genuine concern even if you do not have proof that harm has occurred.
Concerns can be raised with the Designated Safeguarding Lead or Deputy Designated Safeguarding Lead using the contact details shown on this page.
Report the concern promptly. Do not confront the person or attempt to investigate the matter yourself.
Yes. Behaviour that appears inconsistent with professional standards or expected boundaries can be shared even where it does not appear to meet an allegation threshold.
Yes. Anonymous information can be considered, although providing contact information may make it easier to clarify relevant details.
Safeguarding information is handled carefully, but absolute confidentiality cannot be guaranteed where information needs to be shared to protect a child.
A concern about safeguarding practice or a failure to respond appropriately should be raised rather than left unreported.
Yes. Parents and carers can raise safeguarding concerns connected with Reconnect Learning provision.
Yes. Schools, local authorities and other professionals can share concerns through the safeguarding route.
Online harm, grooming, exploitation or inappropriate digital contact can be reported as safeguarding concerns.
Concerns about radicalisation or extremist influence should be shared through safeguarding procedures for appropriate consideration.
Do not wait for a response from Reconnect Learning. Seek immediate emergency assistance where a child requires urgent protection.